We spent time on-site at Extreme Air to better understand the challenges posed by the existing system and to suggest ideas to maximise revenue and improve customer flow throughout the park
We set to work building a fully responsive website that catered fully to a mobile user experience, rather than simply adjusting to it. Online booking was simplified and separated by activities, rather than having one huge availability calendar for every product. This was all controlled from a central availability database that controlled overall park numbers.
Finally, we created a bespoke Waiver management system for Extreme Air, that simplified the process of signing a waiver for people attending the park. Where the previous system would let you checkout, then force you to enter all of your name, address and contact details again, our system tied this to the user account of the person booking, and allowed simple additions from home, or at the park.